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Customer Relationship Management (CRM) systems to manage your facilities

Customer Relationship Management (CRM) systems to manage your facilities Customer relationship management (CRM) is considered to be a practice and strategy where the organizations use it to retain, identify, acquire, and cherish the profitable customers by constructing and sustaining a long-term relationship with them. According to IFMA, facilities management (FM) Read more…

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How does Field Service Management Software increase Customer Satisfaction?

How does Field Service Management Software increase Customer Satisfaction? Field Service Management Software works on the basic principle of delivering error-free, prompt and exceptional customer service. The customer-centricity is considered to be the driving force being the growing popularity of the many technologies like IoT, Artificial Intelligence, and machine learning. Read more…