From WhatsApp & Paper to Automated Efficiency: How an Infrastructure Firm Transformed Operations with Cryotos CMMS

Challenges Faced

• Photo Management: Maintenance issues were tracked using photos stored in WhatsApp, but there was no systematic way to link these photos to specific tasks, leading to confusion.
• Manual Task Allocation: Extra work was allocated manually, leading to delays and lack of clarity in task ownership.
• Complaint Logging: Site teams had to wait for managers to allocate tasks, which prolonged the resolution process.
• Daily Reporting: Generating accurate daily maintenance reports was cumbersome and error-prone.
• Asset Transfer Tracking: Assets transferred between locations were not tracked systematically, leading to inefficiencies.

Solution Implemented with Cryotos CMMS

Cryotos CMMS addressed all of Customer’s operational pain points, automating and streamlining maintenance processes for both preventive and breakdown management.

• Complaint Logging and Task Allocation: Site teams can now log complaints directly from their location, capturing relevant photos linked to specific tasks. This reduces delays in task allocation and ensures more accurate record-keeping.
• Automated Daily Reports: Cryotos CMMS automates the creation of daily maintenance reports, improving accuracy and saving time.
• Asset Transfer Tracking: Assets are now systematically tracked during transfers between locations, improving asset management and visibility.
• Preventive Maintenance Management: Cryotos CMMS efficiently handles both preventive and corrective maintenance for various assets, ensuring assets are maintained on schedule to minimize downtime.

Breakdown Management

Cryotos CMMS makes it easier for Customer’s team to manage breakdowns across multiple client locations. Here’s how the system handles breakdowns:

• Identifying Breakdown Locations and Assets: When a breakdown is reported, the system automatically identifies which client, location, and asset is affected. This data ensures that the right technician is assigned to address the issue.
• Technician Assignment and Image Capture: Once the breakdown is identified, a technician is assigned the task. The technician captures multiple images of the issue along with timestamps, creating a clear and auditable record of the problem.
• Common Issues Faced: The system helps capture a wide range of issues, such as:
  • Air Compressor Body Rusting
  • Valve Damage
  • Fountain Nozzle Damage
• Execution and Approval Process
  • Execution Team Completion: Once the technician completes the repair work, the issue is marked as resolved. The technician’s detailed report with images ensures that all aspects of the breakdown are captured.
  • Engineer Approval: The engineer reviews the completed task and gives approval.
  • Client Final Approval: The final approval is given by the client using a digital signature, ensuring a fully digitized and transparent approval process.

Preventive Maintenance Tasks

Cryotos CMMS also manages Customer’s preventive maintenance tasks, ensuring that assets are regularly maintained to prevent future breakdowns:

• Daily Maintenance Checks: Cryotos CMMS ensures that all essential daily maintenance checks are performed consistently, including nozzle flow, interconnecting pipe works, pump noise, and auto backwash functionality. It also covers the operation of UV systems, ventilation systems, and the monitoring of chemical levels (pH, chlorine). Water level sensor functionality and sump pump checks are also part of the daily routine, ensuring all critical systems run smoothly.
• Weekly Maintenance Checks: For weekly maintenance, Cryotos CMMS helps monitor hydraulic performance, clean strainer baskets, and maintain sump pits and sump pumps. It also includes stain removal from stainless steel parts and cleaning of projector lenses to keep the equipment in optimal condition. These tasks help ensure that the systems remain efficient and prevent potential issues from escalating.
• Monthly Maintenance Checks: Cryotos CMMS manages more detailed monthly checks, including cleaning NRVs at delivery lines, chemical sensors, nozzle filters, and removing blockages. The system also ensures the removal of rust from supports and cleans all plant room equipment. Additional checks include testing contactor functionality, relay functionality, thermal protection in panels, and the inspection of junction boxes for water seepage. Other essential tasks involve checking the condition of underwater cables, testing power supplies for underwater lights, tightening cable terminations at pumps and panels, and topping up air compressor oil levels. These checks ensure all systems are fully operational and safe.

Technician Efficiency with QR Codes

Each asset is assigned a unique QR code, allowing technicians to easily access asset details and perform the required preventive maintenance checks accurately. This system reduces the risk of errors and ensures all maintenance tasks are completed on schedule.

Asset Management

Cryotos CMMS helps Customer efficiently manage various assets across client sites, including:

• Fountain and Pump Rooms
• Underwater LED Lights
• Control Panels in Electrical Rooms
• Irrigation Pumps
• Nozzles

Preventive maintenance tasks, such as paint rectification, light repairs, and tile repairs, are scheduled based on the asset’s usage. Cryotos also tracks water levels, anemometer autofill solenoid water, power stability, and fuse inspections.

Future Expansion

Customized Monthly Reports: Customer plans to use Cryotos CMMS for customized monthly reports that will include checklists and photos captured by technicians. This will further streamline their reporting and improve maintenance insights.

Key Benefits Realized

• Improved Task Allocation and Complaint Logging: Site teams now log complaints in real-time, eliminating delays in task assignments and improving task tracking.
• Underwater LStreamlined Reporting: Automated daily maintenance reports improve accuracy, saving time and reducing manual effort.ED Lights
• Efficient Asset Tracking: Asset transfer tracking is now streamlined, providing clear visibility into asset status and location.
• Proactive Maintenance: Regular preventive maintenance checks ensure that issues are detected early, reducing downtime and extending asset lifespans.
• Enhanced Breakdown Management: Cryotos CMMS provides efficient breakdown management by automating technician assignment, image capture, and digital approval processes.
• Digital Approval Workflow: Clients can provide final approval using a digital signature, enhancing transparency and ensuring all tasks are completed to satisfaction.