Voice AI Work Order Creation
Create complete work orders in 30 seconds by speaking — asset name, fault description, and priority. No screen, no keyboard, no delay.
WhatsApp Work Request Intake
Operators submit work requests via WhatsApp without any app. The request enters Cryotos immediately and routes to the correct maintenance team.
QR Code Asset-to-WO Scan
Scan the QR code on any machine to pre-fill asset details and create a work order in two taps — from any mobile device, anywhere on site.
SCADA / IoT Auto-Generated WOs
Machine faults and sensor threshold breaches auto-create work orders in seconds — no manual call, no delay between fault detection and maintenance assignment.
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5 Whys + CAPA (Mandatory)
Every corrective WO requires 5 Whys root cause analysis before closure. CAPA assigned and tracked. Stops the same failure repeating on the same machine.
Mandatory Live Photo Capture
Before/after photos enforced via LIVE camera capture only. Gallery uploads blocked at system level. Timestamp and GPS embedded in every image.
Multi-Level Approval Workflows
Define approval chains: technician → supervisor → safety → manager. Each step requires a digital e-signature with timestamp. No-code configuration.
SLA Tracking + Auto-Escalation
Set response and resolution SLA targets per WO type. Auto-escalate to supervisor when approaching or breaching deadlines. Real-time SLA compliance dashboard.
Permit-to-Work Integration
High-risk work orders require PTW approval before execution can begin. Digital permits with multi-stage sign-offs integrated directly into the WO workflow.
Labor, Parts & Cost Capture
Log time, parts consumed, and additional expenses against each work order. Track total cost per asset, per team, or per site for budget and CapEx decisions.
Offline Mobile Work Orders
Technicians access, update, and complete work orders on mobile without internet. Data syncs automatically when connectivity is restored.
WO Analytics + Custom Reports
Track completion rates, MTTR, backlog, SLA compliance, and reactive vs. planned ratio. Generate custom reports by asset, team, site, or time period.
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