The Facilities Management industry is constantly evolving, and with that, so are the KPIs (Key Performance Indicators) that facility managers should be measuring. To be successful, facility managers must be proactive, not reactive. That’s why it’s important to have KPIs in place that will help you track progress and identify areas of improvement.
There are a number of KPIs that you could be measuring, but in this blog, we will focus on 7 that we believe are the most important.
Some of the KPIs that you should be measuring in facility management are
The first KPI that you should be measuring is service level adherence. This metric tells you how well your team is meeting the standards that have been set for them. To properly measure this, you need to establish what the standards are that your team needs to meet.
This can be measured by looking at things like response time to work orders, time to complete work orders and overall customer satisfaction levels. Once you have done this, you can start tracking whether they are meeting these standards.
The next KPI that you should be measuring is work completion time. This metric tells you how long it takes your team to complete a task. Measuring this can help you identify areas where your team may be falling behind and need more support. This includes things like gathering materials, travel time, and actual work time.
Another KPI that you should be measuring is the total number of work orders. This metric tells you how much work your team is taking on. Measuring this can help you identify areas where your team may be overloaded and need more support.
Another important KPI for facility management is the time dedicated to preventive vs reactive maintenance. This metric can help you see how effective your preventive maintenance program is. If you are spending more time on reactive maintenance, it may be an indication that your preventive maintenance program needs to be improved. Preventive maintenance is planned and scheduled ahead of time, while reactive maintenance is unplanned and usually happens in response to an issue that has already arisen.
Asset expenses are the total costs associated with operating and maintaining your facility’s assets. This includes things like equipment costs, labour costs, and energy costs.
The total cost of maintenance is another important KPI for facility management. This metric can help you see where your money is being spent on maintenance. Measuring this can help you identify areas where you may be able to save money. For example, if a work order took time to complete because of the unavailability of an inventory, that could lead to an increase in the cost of maintenance. This can help you always keep the right inventory level to avoid expensive maintenance costs.
Another important KPI for facility management is the number of unscheduled maintenance events. This metric can help you see how often your facility has unexpected maintenance needs. Measuring this can help you identify areas where your facility may need improvement and how effective are the existing preventive maintenance jobs.
There are many benefits of tracking KPIs in the facility management industry. Some of the most important benefits of measuring KPIs for facility management include
One of the benefits of measuring key performance indicators (KPIs) in facility management is that it can help improve decision-making. By tracking KPIs, Facility Managers can identify trends and patterns that may otherwise be missed. This information can then be used to make more informed decisions about facility operations and management.
In addition, measuring KPIs can help to improve communication between facility managers and other stakeholders. By sharing KPIs with other stakeholders, it can help to ensure that everyone is on the same page and that decisions are being made based on the most up-to-date information.
Facility management is responsible for the maintenance and upkeep of a company’s buildings and grounds. To effectively manage a facility, it is important to measure key performance indicators (KPIs) that can give insight into how well the facility is being managed. One important KPI for facility management is customer satisfaction.
Customer satisfaction can be enhanced by measuring KPIs such as response time to customer requests, the number of customer complaints, and the percentage of customers who are repeat customers. By tracking these KPIs, facility managers can identify areas where the facility is falling short and make changes to improve customer satisfaction.
By tracking KPIs, facility managers can identify areas where improvements can be made in order to increase efficiency and save money. For example, if a KPI related to electrical usage is tracked over time, the facility manager may notice patterns of high usage during certain times of the day. This information can then be used to make changes in the facility, such as scheduling processes that use a lot of electricity during off-peak hours. As another example, if a KPI related to water usage is tracked, the facility manager may be able to identify ways to reduce water usage and save money on the bill.
One of the most important benefits of measuring KPIs is reduced costs. When you track KPIs, you can quickly identify areas where your facility is wasting money. For example, you may find that you are paying too much for utilities or that you are not using your space as efficiently as possible. By tracking KPIs, you can make changes to reduce your costs and improve your bottom line.
Facility management is the coordination of the physical workplace with the people and work of the organization. It integrates the principles of business administration, architecture, and the behavioural and engineering sciences. By having a clear understanding of how each department is performing, facility managers can more easily identify areas where improvements need to be made. Additionally, measuring KPIs can help to streamline processes and make everyone more efficient.
CMMS software is a powerful tool that can help facility managers effectively manage and maintain their facilities. By tracking and managing maintenance data, CMMS software can help to optimize maintenance operations and improve overall facility management. Additionally, CMMS software can also help to improve communication and coordination between facility managers and maintenance staff.
There are many benefits to using a CMMS system, including
Cryotos Facilities Management Software is a comprehensive and affordable solution for managing your organization’s facilities. Cryotos CMMS software is designed to help facility managers streamline their work. It provides a central repository for all facility-related information and enables managers to track and manage work orders, preventive maintenance schedules, and inventory. Cryotos CMMS also offers a range of features to help managers improve communication and collaboration with their teams. With Cryotos, you can streamline and automate your facility management processes, save time and money, and improve your facility’s overall efficiency.
The best thing about Cryotos CMMS software is that it always tells me when something needs to be fixed - before it breaks and cost me a fortune!
The software is very user-friendly, and even if I don't know how to do something, the support team is always there to help me out.
Most importantly, unlike other such software, Cryotos is editable and hence the user can modify how the software works as per their need, we made several changes in the workflow & flowchart with the help of development team.
I don't know what I would do without Cryotos! I've been using it for years, and it has saved me so much time and money. I highly recommend it to anyone who wants to manage their assets efficiently.
Since we've been using Cryotos CMMS Software, our asset maintenance management has been running more smoothly than ever. We're able to track and optimize our preventive maintenance with ease, thanks to the customized process workflow. This has been a lifesaver for our team!
The Cryotos CMMS software has allowed us to manage our assets more effectively and efficiently. It has helped us to improve our asset utilization. The software is user-friendly and easy to navigate, and the support team is always quick to help with any questions we have. We're very happy with the results we've seen so far and we're confident that we'll continue to see improvements in our asset management as we use the Cryotos CMMS software.
Cryotos goes above and beyond when it comes to customer satisfaction. Planys Technologies use Cryotos for preventive/ corrective maintenance of our critical systems and not once did we face a problem that was not dealt with immediately. The team is extremely professional and helpful. We can rely on Cryotos when it comes to the operations and processes.
Thanks to the whole team for the amazing performance and thought leadership. It's rare to see teams that can put themselves in the customer's shoes and think from their perspectives - Cryotos team doesthat and more.
We recommend Cryotos if you are looking to put an end to your preventive maintenance problems and sign up with them!
Thanks to the team for an awesome job.
On behalf of Xpert FMS we would like to express our sincere appreciation for the excellent support Cryotos team have provided us for our building and facility management. Cryotos has always provided support that is timely and meets our expectations. Professionalism and quick response are the hallmarks of this team.
Sincere appreciation for the team's brilliant performance and wish them continued success. We highly recommend Cryotos as they have executed well on all assigned tasks and continue to outperform.
Thanks to all the hard work, our lives have become easier.
We are able to raised the workorder and tracking of these till the closure as helped us to provide better services our beneficiaries. Workflow-based work order management has helped us to define processes for each locations separatley. System provide notification once order is raised for assignment to engineer.
This CMMS software is top-notch! I can't believe how much it has helped me with my facilities maintenance management. Customized reports and business intelligence have been invaluable in making better decisions.
The software offers a great deal of customization for each organization's specific needs. They are always updating the software with new features and improvements, which is great. The support team is fantastic - they are always quick to help with any questions or problems we have. This software has definitely made my life a lot easier! It's so easy to use and it's really helped me keep track of all my maintenance tasks in one place. I would definitely recommend it to anyone looking for a CMMS platform.
Since we've started using Cryotos, our team has been able to stay on top of all the various SOPs. Checklists and safety procedures are now easily accessible to everyone, and we can quickly reference them whenever we need to. The software has definitely helped to improve our team's communication and efficiency. Plus, the fact that it's cloud-based means we can access it from anywhere, which is a big plus. It has been a great help in keeping everyone on the same page and up to date with the latest procedures.
At starting it felt some what difficult for scheduling but now it made to easy access.
Review from Capterra
Overall: Nice Software
Pros: Scheduling, work order creation, asset inventory, records.
Reasons for Choosing Cryotos: Compared to other products it's easy to use and easy to understand the feature.
Review from Capterra
This CMMS software is top-notch! I can't believe how much it has helped me with my facilities maintenance management. Customized reports and business intelligence have been invaluable in making better decisions.
The software offers a great deal of customization for each organization's specific needs. They are always updating the software with new features and improvements, which is great. The support team is fantastic - they are always quick to help with any questions or problems we have. This software has definitely made my life a lot easier! It's so easy to use and it's really helped me keep track of all my maintenance tasks in one place. I would definitely recommend it to anyone looking for a CMMS platform.
I recently purchased Cryotos CMMS Software for asset management needs at my organization and after a few months of testing and monitoring, I'm incredibly pleased with the results. The software is user friendly, accessible and the design is very intuitive. It covers all the aspects of managing maintenance and repair, starting from preventive maintenance and standardizing operation cycles, to scheduling and streamlining workflows. I am highly satisfied with the performance and the range of features offered by Cryotos. Highly recommendable!
Before using Cryotos, asset management and maintenance seemed like an uphill task for my team. Manual processes laden with human errors did not work for us at all. We decided to go with Cryotos after checking out similar products in the market.
The user interface of the software is intuitive and easy to use, making it simple to navigate through the different features and functionalities. I particularly appreciate the ability to track all assets in real-time, allowing me to keep a close eye on their performance and maintenance needs.
Customized work order and workflow creation has reduced the needs to always follow a particular template. Depending on our needs we can create tailor made workflows to suit our requirements.
I highly recommend Cryotos to anyone who would like to unburden themselves of maintaining and managing their critical assets.
As a customer of Cryotos CMMS software for asset management needs, I must say that I am thoroughly impressed with the features and functionality offered by the platform. Cryotos CMMS software has made managing my assets a breeze, and I no longer have to worry about missing maintenance or inspections.
One of the standout features of Cryotos CMMS software is the ability to generate work orders and schedule maintenance tasks. This has made it easy for me to stay on top of maintenance and repair tasks, ensuring that my assets are always in optimal condition.
The software also allows me to track inventory levels which has streamlined my inventory management process. The ability to generate reports and analyze asset performance data has also been invaluable in helping me make data-driven decisions about my assets. Overall, I would highly recommend Cryotos CMMS software to anyone looking for a reliable and efficient asset management solution.
