Building Maintenance Management - Everything You Need to Know

Article Written by:

Meyyappan

Created On:

June 7, 2023

Building Maintenance Management - Everything You Need to Know

Table of contents:

Using spreadsheets, sticky notes, and responsive firefighting to keep a facility running constitutes a disorganized loop of stress and budget wastage. This archaic style puts the teams scurrying around in the dark trying to correct their mistakes after they have arisen when they should have avoided them in the first instance.

As a matter of fact, a building is an ecosystem that lives and requires active attention to operate safely and effectively on behalf of its occupants. To effectively manage your facility, you need to change the attention you can focus on repairing breaks to being strategic in ensuring that your assets remain healthy.

The professionals of Cryotos CMMS are happy to present to you this full guide that will assist you in making that important transition. We offer digital technologies to streamline these complicated processes and make operational chaos a data-driven control.

What is Building Maintenance?

Basically, building maintenance is a practice that involves inspecting, repairing, and servicing the systems and structure of a given facility to maintain a safe, comfortable, and functional environment for the people that occupy it. The invisible engine of a business is its driving force.

Property Management vs. Facility Maintenance

One always gets them mixed up, but the two are distinct.

  • Property Management: implements an administrative component: rent collection, leasing, and relationships with tenants.
  • Facility/Building Maintenance: dealing with the physical property makes sure the elevator is running, the roof is not leaking, and the air conditioning in the lobby is cooling.

Who Is It For?

Proper maintenance is very important in a broad spectrum of industries dependent on physical infrastructure to perform their activities and they include:

  • Commercial Real Estate: Commercial Real Estate.
  • Healthcare: Hospitals and clinics that may cause system failure that is fatal.
  • Manufacturing: Factories where the time the equipment is not working is wasted income.
  • Education: Virtual campuses in need of safety.
  • Hospitality: Hotels, in which the guest experience takes the center stage.

The 4 Main Maintenance Strategies

Successful facility managers don't just fix things; they have a strategy for how they fix things. Here are the four industry-standard approaches.

1. Reactive Maintenance (Run-to-Failure)

It is the "if it is not broken, don't fix it" approach. It is only after the total failure of an asset that you repair it.

2. Preventive Maintenance (PM)

Most facilities are of the standard of gold. PM is the planned period of checking and maintenance, done according to time or use period (e.g., replacing HVAC filters once every 3 months) to ensure that the breakdowns do not occur.

3. Predictive Maintenance (PdM)

This is the future of maintenance. It also determines and visits asset health (vibration or temperature) over-the-air with IoT sensors and real-time data to predict a failure and act upon it before it happens, effectively doing real-time maintenance.

4. Corrective Maintenance

This means work done on a system to bring it back into working order once a defect is realized in a regular checkup. It is not reactive maintenance, but in many cases, it is planned and scheduled even before a complete failure takes place.

Key Areas of Building Maintenance

To be an effective manager of a building, you should know the What. These are the essential pillars which need to be under consistent consideration:

  • HVAC Systems: The core of occupant comfort. This involves air quality control systems, cooling, heating, and ventilation.
  • Electrical Systems: The building of the brain. Maintenance includes lighting, wiring, back-up generators, and circuit breakers.
  • Plumbing & Water: Plumbing involves maintenance of water pipes, sewage, drainage, and landscaping irrigation.
  • Structural & Exterior: Shell of the building. This comprises roofs, painting, window sealing, and ground keeping/landscaping.
  • Fire & Life Safety: The non-negotiables. The smoke detectors, sprinkler systems, lifts, and emergency exit signs must be tested on a regular basis.

Why Effective Maintenance Management Matters

Relocating a turbulent working process towards a coordinated management scheme brings four significant advantages:

1. Significant Cost Reduction

Repairing on an emergency basis can be 3x-9x of planned maintenance. A good strategy will save you on overtime expenses and untimely replacement of assets.

2. Regulatory Compliance

Facilities managers must operate in an environment where they are surrounded by a maze of regulations, including OSHA safety regulations as well as ADA accessibility regulations. By maintaining a good maintenance plan, you will never fail to do a compliance inspection and will be spared of paying huge fines.

3. Occupant Satisfaction

In residential buildings and commercial buildings, the retention of tenants is important. Broken elevators or unpleasant temperatures are known to send tenants away at a fast rate. Satisfied customers remain with them, and the churn rate is minimized.

4. Asset Longevity

It is a very costly investment in commercial equipment. Routine maintenance prolongs the working life of these assets, meaning that you will realize the utmost ROI of any equipment.

Common Challenges in Manual Management

Should you still be using paper, white boards, or excel to maintain, you will likely be accustomed to these points of agitation:

Lack of Visibility: You do not have a real-time means of tracking the location of your technicians, what they are engaged in, and the progress of a critical job.

  • How to Overcome: Install a digital dashboard that monitors work order status in real-time that will provide you with a bird-eye view of your whole operation at a go.

Paperwork Chaos: Work orders are lost, handwriting is illegible, and data is locked in filing cabinets (data silos), it is impossible to analyze the trends.

  • How to Overcome: Go Paperless with a cloud-based system. This makes the location of all history possible, secure, and accessible in any location, removing the physical clutter.

Inventory Mismanagement: No one can say that a critical breakdown is a bad thing that happened only to discover that you just do not have the required spare part in your stock since nobody kept track of the inventory.

  • How to Overcome: Install automatic low stock warnings and digital monitoring of part usage. This makes sure that you will order the necessary things before they run out and you will not deliver on time.

Knowledge Loss: Retirement of a technician with long experience: When a senior technician retires, decades of expertise on the peculiarities of the building become retired with him or her since this knowledge was not recorded in digital form.

  • How to Overcome: develop a digital knowledge base hub. Log repair histories, manuals and troubleshooting notes within a system such that the knowledge of an institution is retained within the company and with an individual.

Transforming Maintenance with Cryotos CMMS Software

The present-day answer to these manual headaches is a Computerized Maintenance Management System (CMMS). That is how Cryotos is changing your operations:

Centralized Control

Cryotos integrates your whole business, assets, work orders, vendors, inventory and places it all on a single dashboard. You do not have to shuffle your papers anymore; everything is now just a click away.

Smart Automation

Farewell to delayed inspections. Cryotos automates your Preventative Maintenance programs, automatically creating recurrent work orders. Therefore, nothing ever falls through cracks.

Mobile Empowerment

Your technicians are not sitting behind a desk, and so are not your software. Cryotos Mobile App will enable your team to change the job status, post photos of the repairs, and close the tickets in the field.

Data-Driven Decisions

Guessing is over. It is time to know. Cryotos offers high-performance reporting features to allow managers to monitor Key Performance Indicators (KPIs), such as Mean Time to Repair (MTTR), and asset downtime and make smarter decisions using data.

Conclusion

Maintenance of buildings is not an expenditure. In the modern hectic world, facility managers can no longer afford to remain in the manual mode of doing things to remain competitive.

It is sometimes just a matter of the tools used that when compared to a chaotic facility, it can make it world-class. To be safe, to be compliant and to be efficient, the shift to a digital solution is no longer an option, but a necessity.

"Ready to stop burning budget on emergency repairs? Explore how Cryotos can centralize your facility operations to automate your preventive schedules and maximize the lifespan of your assets."

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