Facilities management is a part of the service sector that faces issues with delivery, workforce, and quality adherence.
Facilities Management Services are gaining popularity among commercial and residential clients, driven by urban development and modernization.
Organizational changes and advancing technology have opened up opportunities for information technology in facilities management. Many organizations without in-house technical expertise are outsourcing or creating cost centers for facilities management services, requiring project management skills and the utilization of systems like SIEMENS building management and LATTICE Reflection for complaint management.
The primary driving force for growth is the changing work culture in organizations and the deployment of cloud-based solutions globally. Rapid development in mobile technology has dramatically changed the way we operate daily. Smart devices like smartphones, tablets, and PDAs have shaped interaction and provide instant access to social channels.
In the future, technology will become increasingly crucial for lifecycle asset management and driving more effective resource allocation for investment decisions. Digital connectivity will also improve customer service, and there will be a need for more analytics experts in facilities management to support the evolving technology.